IPTV Senpai 7-Day Refund Policy
Effective Date: January 1, 2026 • Last Reviewed: November 2026
1. Our Ironclad 7-Day Money-Back Guarantee
We stand behind the quality of our 25,000+ Channels, 150,000+ VOD library, and 99.99% anti-buffer servers. Every 3-Month, 6-Month, and 12-Month iptv senpai package purchased on pricing.html is backed by a full 7-Day Money-Back Guarantee starting from the timestamp your credentials are delivered.
2. Eligibility for a Full Refund
You are eligible for a 100% refund within 7 calendar days of purchase if:
- You experience persistent technical issues or buffering that our 24/7 engineering team cannot resolve within 24 hours.
- Your Smart TV, streaming stick, or device is incompatible with standard IPTV player applications.
- You are simply unsatisfied with the channel lineup or VOD catalog during your first 7 days of use.
3. How to Request a Refund (3-Step Process)
- Open our 24/7 Live Chat Support console or email [email protected] within 7 days of your order.
- Provide the email address or order number associated with your active subscription.
- Our billing desk processes your refund within 12 to 24 hours back to your original payment method (cards typically clear in 2–4 business days; PayPal and crypto clear the same day).
4. Exceptions After 7 Days
Because iptv senpai provisions dedicated server bandwidth for the duration of your pass, refund requests submitted after the 7-day window cannot be granted. However, our 24/7 technical team remains available for the life of your plan to replace credentials, switch routing, or transfer your login to a new TV for free.